CloudSave Cookies Policy

Last Updated: May 29, 2025

Axsa Technologies (“we,” “us,” or “our”), an Indian company headquartered in Mumbai, Maharashtra, India, operates CloudSave, a cloud storage and content-sharing platform. This Cookies Policy explains how we use cookies and similar technologies when you access our website, mobile applications (available on Android via Google Play Store and iOS via Apple App Store), or other services (collectively, the “Services”). By using our Services, you consent to the use of cookies as described in this policy, in addition to our Terms and Conditions, Privacy Policy, Auto-Renewal Agreement, CloudSave Coins Terms, Refund Policy, Channel Policy, Monetization Policy, and DMCA Policy.

1. What Are Cookies?

Cookies are small text files stored on your device (e.g., computer, smartphone, or tablet) when you visit a website or use an app. They help us recognize your device, remember your preferences, and improve your experience. We also use similar technologies, such as web beacons, pixel tags, and local storage, which serve comparable purposes.

2. Why We Use Cookies

We use cookies to:

  • Provide Essential Functionality: Enable core features, such as account login, file uploads, and channel subscriptions.
  • Enhance User Experience: Remember your settings (e.g., language or theme preferences) and personalize content.
  • Analyze Usage: Collect data on how you interact with the Services to improve performance, fix issues, and develop new features.
  • Deliver Ads: Show relevant advertisements, including interstitial ads, app open ads, banner ads, native ads, rewarded ads, and offerwalls, as applicable based on your subscription plan (see our Terms and Conditions).
  • Support Security: Detect and prevent fraud, unauthorized access, or other malicious activities.
  • Facilitate Monetization: Track engagement metrics (e.g., views, subscriptions) for channels participating in our monetization program.

3. Types of Cookies We Use

We categorize cookies based on their purpose and duration:

3.1 By Purpose

  • Essential Cookies: Necessary for the Services to function (e.g., authentication, session management). These cannot be disabled as they are critical to providing the Services.
  • Performance Cookies: Collect anonymized data on usage (e.g., page load times, feature usage) to optimize the platform.
  • Functional Cookies: Enable personalized features (e.g., remembering your preferences or subscription status).
  • Advertising Cookies: Deliver targeted ads and measure ad performance. These may be set by us or third-party ad partners.
  • Analytics Cookies: Gather insights on user behavior (e.g., navigation patterns) to improve the Services.

3.2 By Duration

  • Session Cookies: Temporary cookies that expire when you close your browser or app session.
  • Persistent Cookies: Remain on your device for a set period (e.g., days, months) or until deleted, helping us remember you across visits.

4. Third-Party Cookies

We partner with third parties, such as analytics providers (e.g., Google Analytics), ad networks, and payment processors, who may set cookies on your device. These cookies:

  • Help analyze usage trends (e.g., number of visitors, popular features).
  • Deliver ads tailored to your interests, including native ads, rewarded ads, and offerwalls.
  • Facilitate payment transactions for subscriptions or CloudSave Coins.

Third-party cookies are subject to their respective privacy policies. We encourage you to review these policies for details on their data practices.

5. How We Use Cookie Data

Data collected via cookies may include:

  • Device information (e.g., IP address, browser type, operating system).
  • Usage data (e.g., pages visited, features used, ad interactions).
  • Account details (e.g., subscription status, channel engagement).

We process this data to:

  • Provide and improve the Services.
  • Personalize your experience and ads.
  • Comply with legal obligations, such as tax reporting or fraud prevention.
  • Support our monetization program by tracking subscriber engagement.

All data handling complies with our Privacy Policy and the Digital Personal Data Protection Act, 2023 (DPDP Act).

6. Managing Cookies

  • Browser/App Settings: You can control cookies through your browser or device settings:
    • Browsers: Adjust settings to block or delete cookies (e.g., in Chrome, Firefox, or Safari). Note that blocking essential cookies may impair functionality.
    • Mobile Apps: Use your device’s settings (e.g., iOS or Android) to limit ad tracking or manage app permissions.
  • Cookie Consent: When you first access our Services, you may be prompted to accept or customize cookie preferences (except for essential cookies). You can update these preferences in the app or website settings.
  • Opting Out of Ads: To limit targeted ads:
    • Visit ad network opt-out pages (e.g., Google’s Ad Settings).
    • Use device settings like “Limit Ad Tracking” (iOS) or “Opt out of Ads Personalization” (Android).
    • Note: Opting out may still allow non-personalized ads, including native ads, rewarded ads, and offerwalls, as per your subscription plan.
  • Impact of Disabling Cookies: Disabling non-essential cookies may limit personalization, ad relevance, or certain features but will not affect essential functionality.

7. Data Retention

  • Cookie data is retained for up to 7 years to comply with legal obligations (e.g., tax or audit requirements), as detailed in our Privacy Policy.
  • Session cookies are deleted after your session ends, while persistent cookies may remain until their expiry or manual deletion.

8. International Users

  • For users outside India, we comply with applicable data protection laws, such as the GDPR for European Economic Area (EEA) users. You may have additional rights, such as withdrawing cookie consent or requesting data deletion, as outlined in our Privacy Policy.
  • Data transfers outside India are protected by safeguards like standard contractual clauses, per the DPDP Act and GDPR.

9. Children’s Privacy

  • Our Services are not intended for users under 13. We do not knowingly collect cookie data from children without parental consent, in compliance with the DPDP Act and other applicable laws.
  • If you believe we have collected data from a child under 13, contact us at [email protected].

10. Changes to This Policy

  • We may update this Cookies Policy to reflect changes in our practices, technology, or legal requirements.
  • It is your responsibility to review this policy periodically for updates by visiting the CloudSave website or app. Continued use of the Services after changes constitutes acceptance of the updated policy.

11. Consumer Protection

  • Under the Consumer Protection Act, 2019, you have rights to fair treatment, accurate information, and redressal for unfair practices.
  • For grievances related to cookies or this policy, contact our Grievance Officer at [email protected]. If unresolved, you may approach the National Consumer Helpline or a consumer court in Mumbai.

12. Governing Law and Dispute Resolution

  • Governing Law: This Cookies Policy is governed by the laws of the State of Maharashtra, India, without regard to conflict of law principles.
  • Dispute Resolution: Disputes will be resolved through binding arbitration in Mumbai, in accordance with the Arbitration and Conciliation Act, 1996, with a single arbitrator and proceedings in English, except for matters eligible for consumer courts under the Consumer Protection Act, 2019.

13. Integration with Other Policies

This Cookies Policy is part of CloudSave’s broader policy framework, including:

  • Terms and Conditions: Governing overall use of the Services.
  • Privacy Policy: Detailing data collection and protection.
  • Auto-Renewal Agreement: Governing subscription renewals.
  • CloudSave Coins Terms: Governing the use of virtual currency.
  • Refund Policy: Outlining refund eligibility and processes.
  • Channel Policy: Regulating channel creation and content.
  • Monetization Policy: Governing channel revenue programs.
  • DMCA Policy: Addressing copyright infringement claims.

14. Contact Us

For questions or support regarding this Cookies Policy, contact:

15. Frequently Asked Questions (FAQs)

Q1: What are cookies, and why does CloudSave use them?
A: Cookies are small files stored on your device to help our Services work better. We use them to log you in, remember your preferences, show relevant ads, analyze usage, and keep the platform secure. For example, cookies help us track your subscription status or channel engagement.

Q2: Can I use CloudSave without cookies?
A: Essential cookies are required for core functionality, like accessing your account or uploading files. You can disable non-essential cookies (e.g., for ads or analytics) via your browser or app settings, but this may limit personalization or features.

Q3: Do all subscriptions remove cookies?
A: No, subscriptions (ad-free, premium, or pro plans) affect ad display but not cookies. Ad-free and pro plans remove interstitial, app open, and banner ads, while premium plans reduce their frequency by 50%. Native ads, rewarded ads, and offerwalls remain, and cookies are still used for functionality, analytics, and security.

Q4: What types of ads are not removed by subscriptions?
A: Native ads (blended with app content), rewarded ads (optional ads for rewards like CloudSave Coins), and offerwalls (promotional offers) are displayed regardless of your subscription plan, as they are integral to certain features.

Q5: How do I control cookies on CloudSave?
A: You can manage cookies through:

  • The cookie consent banner when you first access the Services.
  • Your browser settings to block or delete cookies.
  • Device settings to limit ad tracking (e.g., “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android).
  • App settings to adjust cookie preferences.

Q6: Are third-party cookies safe?
A: We work with trusted third parties (e.g., Google Analytics, ad networks) who may set cookies. These are governed by their privacy policies, which we encourage you to review. We implement safeguards to protect your data, per our Privacy Policy and the DPDP Act.

Q7: How long do cookies stay on my device?
A: Session cookies are deleted when you close the app or browser. Persistent cookies may remain for days or months, depending on their purpose, or until you delete them. Cookie data is retained for up to 7 years for legal compliance.

Q8: Do cookies track my personal information?
A: Cookies may collect data like your IP address or usage patterns, but we anonymize or pseudonymize it where possible. Personal data is handled per our Privacy Policy, and you can opt out of non-essential tracking.

Q9: What if I’m in the EU or another region with strict data laws?
A: We comply with laws like the GDPR for EEA users, offering rights like withdrawing consent or requesting data deletion. Contact us at [email protected] to exercise these rights.

Q10: How do cookies relate to the monetization program?
A: Cookies track engagement metrics (e.g., views, subscriptions) for monetized channels, helping us calculate earnings (up to $50 USD per month). Disabling cookies may affect monetization accuracy but not eligibility.

By using our Services, you acknowledge that you have read, understood, and agree to this Cookies Policy.